Please send your photos (with your order number) to kits@grayduckart.com after placing your order.
We don’t accept AI‑generated images. Please submit your own photos. When you order, you’re supporting real human artists who hand‑draw your kit with care. Our talented team can add a bowtie, remove a harness, crop out people, or make other simple edits to match your vision.
Choosing the best photo of your pet helps us create a beautiful painting. You don’t need professional photos, just clear, well-lit images. If you’re unsure, you’re more than welcome to send multiple pictures of the pet and we will chose the one that works best.
What we prefer:
Lighting: Natural light with minimal shadows so colors stay true. (think cloudy day lighting)
Angle: Get down to your pet’s level. Avoid photos taken from above that make the head look detached. Include some of the body.
Clothing & accessories: We can simplify or remove collars, harnesses, bows, and leashes. Please note any changes in the special request box.
Humans: We can crop people out; ideally submit photos where the pet isn’t being held.
Expression: Tongue out or closed-mouth, either works!
Cropping: No need to crop. We’ll handle it.
Two or three pet paintings:
For multiple pet canvases, it’s best to submit two or three strong individual photos rather than one mediocre group shot. Gray Duck Art will place them onto the canvas so they look like they are all in one photo.
Have a picture that is totally different? No problem, we can make it happen! If for some reason we cannot, we will email back offering a refund or ask for different photos.
Please send your photos (with your order number) to kits@grayduckart.com after placing your order.
